Pitch Forward
Home Solutions Telecommunication

Complete Telecommunication Solutions

From VoIP to Radio Communication - Enterprise-Grade Solutions

ISO 27001 Certified
24/7 Support

Comprehensive Telecommunication Solutions

Advanced communication systems designed to enhance connectivity, improve collaboration, and optimize your business operations.

VoIP Solutions

  • Cloud-based phone systems
  • SIP trunking services
  • Virtual number provisioning
Learn More

POC Radio Communication

  • Push-to-talk over cellular
  • Nationwide coverage
  • Group communication
Learn More

IP Telephony Systems

  • On-premise PBX solutions
  • Hybrid deployment options
  • Advanced call routing
Learn More

Hardware Solutions

  • IP phones & devices
  • Network equipment
  • Communication servers
Learn More

Network Infrastructure

  • Structured cabling
  • Wireless networking
  • Network security
Learn More

Call Center Solutions

  • IVR systems
  • Call queuing
  • Analytics & reporting
Learn More

Digital Solutions

  • Custom mobile apps
  • Business websites
  • Web applications
Learn More
Featured Solution

Push-to-Talk Over Cellular (POC)

Next-generation radio communication that combines the reliability of traditional two-way radios with the coverage of cellular networks, enabling instant group communication across your entire organization.

Nationwide Coverage

Communicate across the country without range limitations, utilizing existing cellular infrastructure.

Group Communication

Create multiple talk groups for different departments or projects with instant push-to-talk capability.

Emergency Response

Built-in emergency features including priority override, man-down alerts, and GPS location tracking.

Coverage Map

Excellent Coverage
Good Coverage
Limited Coverage

Coverage based on major cellular carriers. Actual coverage may vary by location.

Advanced VoIP Solutions

Transform your business communications with cloud-based phone systems that reduce costs and enhance flexibility.

Cost Savings Calculator

5 50 500

Traditional Phone System

$2,500/mo

VoIP System

$1,000/mo

Estimated Annual Savings

$18,000

Global Calling

Make and receive calls worldwide with competitive international rates and high call quality.

Call Management

Advanced call routing, forwarding, recording, and voicemail-to-email capabilities.

Integration

Seamlessly connect with CRM, helpdesk, and productivity tools for enhanced workflows.

Analytics

Comprehensive reporting and analytics to monitor usage, quality, and performance metrics.

Key Features

Auto-attendant
Call queuing
Conference calling
Mobile apps
Number porting
Call recording
Virtual faxing
HD voice quality

Hardware Solutions

Enterprise-grade communication hardware designed for reliability, performance, and seamless integration.

IP Phones & Devices

Desktop IP Phones

Professional VoIP phones with advanced features and HD audio quality.

  • 4.3" color display
  • Gigabit Ethernet ports
  • Power over Ethernet (PoE)

Conference Devices

High-quality conference phones for crystal-clear group communications.

  • 360° audio coverage
  • Noise reduction technology
  • Wireless connectivity options

Network Equipment

VoIP Gateways

Connect traditional phone systems with IP networks seamlessly.

PoE Switches

Power and connect IP devices with enterprise-grade switches.

Wireless Access Points

High-performance WiFi for mobile communications.

Security Appliances

Protect your communication infrastructure.

Communication Server Room

Communication Servers

High availability design
Redundant power supply
RAID storage configuration
Virtualization support
Advanced security features
Scalable architecture

Server Specifications

Server Specifications

Enterprise-Grade Hardware

Built for 24/7 operation with redundant components and hot-swappable modules.

IP Telephony Systems

Enterprise-grade IP telephony solutions offering flexible deployment options and advanced call management capabilities.

Deployment Options

On-premise PBX

Full control over your communication infrastructure with on-site hardware and management capabilities.

  • Complete system ownership
  • Enhanced security control
  • Customizable hardware setup

Cloud PBX

Fully managed cloud-based phone system with automatic updates and minimal maintenance.

  • No hardware maintenance
  • Automatic updates
  • Rapid deployment

Hybrid Deployment

Best of both worlds with combined on-premise and cloud capabilities for maximum flexibility.

  • Flexible scaling options
  • Geographic redundancy
  • Cost optimization

Advanced Call Management

Intelligent Routing

Smart call distribution based on agent skills, availability, and custom rules.

Time-based Rules

Automatically route calls based on business hours and schedules.

Queue Management

Advanced queuing with priority levels and callback options.

IVR Builder

Visual IVR designer for creating complex call flows.

IP Telephony System

System Features

Multi-site networking
Call recording & analytics
Directory integration
Disaster recovery
Video conferencing
Mobile integration

Advanced Call Routing

Call Routing Diagram

Visual Call Flow Designer

Create complex call routing rules with our intuitive drag-and-drop interface.

Network Infrastructure Solutions

Build a robust and secure network foundation with our comprehensive infrastructure solutions.

Structured Cabling

Enterprise-Grade Cabling

Future-proof your network with high-performance structured cabling solutions.

  • Cat6A/Cat7 cabling systems
  • Fiber optic solutions
  • Cable management systems

Wireless Networking

High-performance wireless solutions for seamless connectivity.

  • Enterprise WiFi 6 deployment
  • Mesh networking solutions
  • Guest network management

Network Security

Comprehensive security solutions to protect your network infrastructure.

  • Next-gen firewalls
  • Intrusion prevention
  • Network segmentation

Network Management

Monitoring & Analytics

Real-time network performance monitoring and analytics.

Remote Management

Centralized network management and configuration.

Proactive Maintenance

Preventive maintenance and issue detection.

Capacity Planning

Future-proof network scaling and optimization.

Network Infrastructure

Infrastructure Features

High-speed backbone
Redundant pathways
Power redundancy
Scalable design
24/7 monitoring
Disaster recovery

Network Security Architecture

Network Security Architecture

Multi-Layer Security

Defense-in-depth approach with multiple security controls.

Digital Solutions

Transform your business with custom digital solutions designed to enhance your online presence and operational efficiency.

Custom Mobile Apps

Native & Cross-Platform Apps

Custom mobile applications tailored to your business needs.

  • iOS and Android development
  • React Native & Flutter solutions
  • Enterprise app integration

App Features

Advanced functionality for modern mobile applications.

  • Push notifications
  • Offline capabilities
  • Real-time updates

Business Websites

Custom Design

Unique, brand-aligned website designs that convert visitors into customers.

Responsive

Mobile-first designs that work perfectly across all devices.

Performance

Optimized for speed and search engine rankings.

Security

SSL certificates and security best practices.

Web Development

Web Applications

Custom CRM systems
E-commerce platforms
Booking systems
Analytics dashboards
API development
Cloud integration

Development Process

Development Process

Agile Development

Iterative development with regular updates and feedback integration.

Call Center Solutions

Transform your customer service operations with our advanced call center technology solutions.

IVR Systems

Intelligent Voice Response

Advanced IVR system with natural language processing capabilities.

  • Multi-language support
  • Visual IVR designer
  • Custom voice prompts

Call Flow Management

Design complex call flows with drag-and-drop simplicity.

  • Conditional routing
  • Business hours routing
  • Skills-based routing

Call Queuing

Queue Management

Smart queue management with priority levels and callback options.

Queue Messaging

Custom announcements and wait time estimates.

Callback Options

Virtual queue with automated callback scheduling.

Agent Management

Real-time agent status and workload balancing.

Call Center Analytics

Analytics & Reporting

Real-time dashboards
Historical reporting
Custom KPI tracking
Agent performance metrics
Call quality monitoring
Trend analysis

Performance Analytics

Call Center Performance Analytics

Real-time Analytics Dashboard

Monitor and optimize call center performance with comprehensive analytics tools.

Features & Benefits

Comprehensive overview of our telecommunication solutions and their impact on your business.

Technical Specifications

  • Codec Support

    G.711, G.722, G.729, Opus

  • Network Requirements

    100 Kbps per call, QoS support

  • Security

    TLS/SRTP encryption, fraud detection

  • Redundancy

    99.999% uptime, geo-redundant data centers

  • Protocols

    SIP, H.323, WebRTC

Key Features

  • Auto Attendant

    Customizable IVR menus and call routing

  • Voicemail to Email

    Receive voicemails as email attachments

  • Call Analytics

    Detailed reporting and call metrics

  • Mobile Integration

    iOS and Android apps for remote access

  • CRM Integration

    Connect with Salesforce, HubSpot, etc.

Business Benefits

  • Cost Reduction

    40-60% savings over traditional phone systems

  • Scalability

    Add/remove lines instantly as needed

  • Business Continuity

    Automatic failover during outages

  • Remote Work Support

    Enable productive work from anywhere

  • Professional Image

    Enterprise-grade features for businesses of all sizes

Technical Specifications

  • Network Technology

    4G LTE, 5G compatible

  • Latency

    < 500ms push-to-talk time

  • Battery Life

    18+ hours standby, 12+ hours active use

  • Durability

    IP67 rated, MIL-STD-810G compliant

  • Range

    Nationwide coverage via cellular networks

Key Features

  • Group Communication

    Up to 250 users per talk group

  • GPS Tracking

    Real-time location monitoring

  • Emergency Alerts

    Man-down detection, panic button

  • Dispatch Console

    Web-based management interface

  • Message Recording

    Store and replay voice messages

Business Benefits

  • Improved Coordination

    Instant communication across teams

  • Enhanced Safety

    Emergency features for worker protection

  • Operational Efficiency

    25% reduction in response times

  • Reduced Infrastructure

    No need for radio towers or repeaters

  • Accountability

    Complete audit trails of communications

Technical Specifications

  • Video Quality

    Up to 1080p HD video conferencing

  • Participant Capacity

    Up to 250 concurrent users per meeting

  • Messaging Storage

    Unlimited message history, 20GB file storage

  • Security

    End-to-end encryption, SSO integration

  • Platforms

    Windows, macOS, iOS, Android, web browser

Key Features

  • Team Messaging

    Channels, direct messages, file sharing

  • Video Meetings

    Screen sharing, recording, virtual backgrounds

  • Presence

    Real-time status indicators and custom statuses

  • Calendar Integration

    Sync with Outlook, Google Calendar

  • App Integrations

    100+ app integrations and API access

Business Benefits

  • Productivity Boost

    32% increase in team productivity

  • Simplified Communication

    All channels in one platform

  • Remote Collaboration

    Seamless teamwork regardless of location

  • Reduced Travel

    Cut travel expenses by up to 30%

  • Customer Engagement

    Improved client communication options

Features & Benefits

Comprehensive overview of our telecommunication solutions and their impact on your business.

Technical Specifications

  • Codec Support

    G.711, G.722, G.729, Opus

  • Network Requirements

    100 Kbps per call, QoS support

  • Security

    TLS/SRTP encryption, fraud detection

  • Redundancy

    99.999% uptime, geo-redundant data centers

  • Protocols

    SIP, H.323, WebRTC

Key Features

  • Auto Attendant

    Customizable IVR menus and call routing

  • Voicemail to Email

    Receive voicemails as email attachments

  • Call Analytics

    Detailed reporting and call metrics

  • Mobile Integration

    iOS and Android apps for remote access

  • CRM Integration

    Connect with Salesforce, HubSpot, etc.

Business Benefits

  • Cost Reduction

    40-60% savings over traditional phone systems

  • Scalability

    Add/remove lines instantly as needed

  • Business Continuity

    Automatic failover during outages

  • Remote Work Support

    Enable productive work from anywhere

  • Professional Image

    Enterprise-grade features for businesses of all sizes

Technical Specifications

  • Network Technology

    4G LTE, 5G compatible

  • Latency

    < 500ms push-to-talk time

  • Battery Life

    18+ hours standby, 12+ hours active use

  • Durability

    IP67 rated, MIL-STD-810G compliant

  • Range

    Nationwide coverage via cellular networks

Key Features

  • Group Communication

    Up to 250 users per talk group

  • GPS Tracking

    Real-time location monitoring

  • Emergency Alerts

    Man-down detection, panic button

  • Dispatch Console

    Web-based management interface

  • Message Recording

    Store and replay voice messages

Business Benefits

  • Improved Coordination

    Instant communication across teams

  • Enhanced Safety

    Emergency features for worker protection

  • Operational Efficiency

    25% reduction in response times

  • Reduced Infrastructure

    No need for radio towers or repeaters

  • Accountability

    Complete audit trails of communications

Technical Specifications

  • Video Quality

    Up to 1080p HD video conferencing

  • Participant Capacity

    Up to 250 concurrent users per meeting

  • Messaging Storage

    Unlimited message history, 20GB file storage

  • Security

    End-to-end encryption, SSO integration

  • Platforms

    Windows, macOS, iOS, Android, web browser

Key Features

  • Team Messaging

    Channels, direct messages, file sharing

  • Video Meetings

    Screen sharing, recording, virtual backgrounds

  • Presence

    Real-time status indicators and custom statuses

  • Calendar Integration

    Sync with Outlook, Google Calendar

  • App Integrations

    100+ app integrations and API access

Business Benefits

  • Productivity Boost

    32% increase in team productivity

  • Simplified Communication

    All channels in one platform

  • Remote Collaboration

    Seamless teamwork regardless of location

  • Reduced Travel

    Cut travel expenses by up to 30%

  • Customer Engagement

    Improved client communication options

Industry Applications

Our telecommunication solutions are tailored to meet the unique requirements of various industries.

Emergency Services

Emergency Services

Critical communication solutions for first responders, enabling instant coordination during emergencies.

Push-to-talk priority override
GPS location tracking
Interoperability with existing systems
Construction Industry

Construction

Robust communication systems for construction sites, enhancing safety and operational efficiency.

Rugged handsets for harsh environments
Noise-cancelling technology
Site-wide group communications
Security Industry

Security

Secure communication solutions for security teams, enabling discreet and reliable coordination.

Encrypted communications
Covert earpieces and accessories
Integration with surveillance systems
Transportation Industry

Transportation

Mobile communication solutions for transportation fleets, improving coordination and efficiency.

Dispatch console integration
GPS tracking and geofencing
Driver safety monitoring
Healthcare Industry

Healthcare

Specialized communication systems for healthcare facilities, enhancing patient care coordination.

HIPAA-compliant communications
Nurse call integration
Silent operation modes
Manufacturing Industry

Manufacturing

Industrial communication solutions for manufacturing facilities, improving production coordination.

Hearing protection integration
Hazardous environment certified devices
Machine integration capabilities

Equipment & Devices

High-quality, durable communication devices designed for various environments and use cases.

POC Radio Handset

TechPro PTX-500

Professional-grade POC radio handset with 4G/LTE connectivity.

IP67 water/dust resistant
16-hour battery life
Emergency button
VoIP Desk Phone

VoiceConnect VP-200

Executive VoIP desk phone with 4.3" color display and HD audio.

8 programmable line keys
Built-in Bluetooth
Power over Ethernet
Wireless Headset

AudioPro WH-100

Professional wireless headset with noise-cancelling microphone.

12-hour talk time
100ft wireless range
Active noise cancellation
Conference Speakerphone

ConferenceHub CH-300

Premium conference room speakerphone with 360° audio pickup.

20ft voice capture range
USB/Bluetooth connectivity
Echo cancellation

Technical Support & Services

We provide comprehensive support and maintenance services to ensure your telecommunication systems operate at peak performance.

24/7 Support

Round-the-clock technical assistance from our expert support team, available via phone, email, or live chat.

  • Average response time: 15 minutes
  • Dedicated support portal
  • Remote troubleshooting

Training Programs

Comprehensive training sessions for administrators and end-users to maximize the value of your communication systems.

  • On-site or virtual options
  • Customized curriculum
  • Certification programs

Maintenance Services

Proactive maintenance and regular system updates to prevent issues and ensure optimal performance.

  • Quarterly system audits
  • Firmware/software updates
  • Performance optimization

Emergency Support

Priority response for critical issues with guaranteed resolution times to minimize business disruption.

  • 1-hour response for critical issues
  • On-site emergency support
  • Disaster recovery assistance

Service Level Agreements

Service Level Response Time Resolution Time Support Hours On-Site Support
Standard 4 hours Next business day 8/5 Additional fee
Enhanced 2 hours 8 hours 12/7 Quarterly included
Premium 1 hour 4 hours 24/7 Monthly included
Mission Critical 15 minutes 2 hours 24/7/365 Dedicated engineer

Transform Your Business Communications Today

Partner with us to implement cutting-edge telecommunication solutions that enhance connectivity, improve collaboration, and drive business growth.

Download Brochure Request Demo Contact Support